Privacy Policy
This Privacy Policy describes how Samad Consultancy Services collects, uses, shares, stores, and protects your information when you use our website, official Android app Samad Global Jobs, contact forms, enquiry forms, Jobseeker account features, Associate account features, job applications, saved jobs, referrals, notifications, or related recruitment services.
1. Information We Collect
Depending on how you use our website, app, or services, we may collect the following information:
- Contact details: name, mobile number, mobile country code, email address, WhatsApp number, address, and message details.
- Jobseeker details: profile details, passport information, qualification, experience, preferred jobs, CV, photo, job applications, saved jobs, and document details voluntarily submitted by you.
- Associate details: associate profile information, contact details, referral details, referred jobseeker details, and related communication records.
- Account details: username/email, encrypted password, login token/session data, OTP verification status, password reset activity, email verification status, and Google sign-in access details where enabled.
- Recruitment/service details: job preferences, employer process details, interview status, documentation status, visa/travel support details, and communication notes required for service delivery.
- Technical data: IP address, browser type, device type, app version, pages/screens visited, error logs, security logs, and basic usage data for security and service improvement.
- Notification data: notification permission status and app-side job notification activity needed to show new job alerts.
2. How We Use Your Information
- To respond to enquiries, contact requests, job applications, and support requests.
- To provide Jobseeker registration, login, email verification, OTP verification, forgot password, reset password, dashboard, profile, saved jobs, applied jobs, and logout functions.
- To provide Associate registration, login, email verification, OTP verification, forgot password, reset password, dashboard, profile, jobseeker referral, referral status, and logout functions.
- To coordinate recruitment, interviews, document verification, visa guidance, attestation support, travel support, and related service processes.
- To send account verification messages, OTPs, password reset messages, job updates, application updates, notification alerts, and service communication.
- To improve website/app performance, user experience, security, troubleshooting, and service quality.
- To prevent fraud, misuse, unauthorized access, duplicate accounts, fake documents, and security issues.
- To comply with applicable legal, regulatory, audit, business, and record-keeping requirements.
3. Android App Privacy
Our official Android app Samad Global Jobs is available on Google Play. The app connects to our website/backend services to display jobs, services, Jobseeker features, Associate features, contact options, language options, office location, call options, notifications, and account pages.
- The app may require internet access to load jobs, services, account details, contact information, and latest updates.
- For Android 13 and above, notification permission may be requested to show new job alerts.
- Login may remain saved on the device until the user presses Logout, unless the token expires or is revoked for security reasons.
- The app is not intended to collect Advertising ID for third-party advertising.
- Users should download the app only from our official Google Play Store link.
4. Google Sign-in and Third-Party Services
Where Google sign-in access is provided, we may receive basic account information permitted by Google and authorized by you, such as name and email address, to help create or access your account. Google services are governed by Google’s own privacy policy and terms.
Our website and app may also use third-party services such as hosting providers, email/SMS/OTP services, Google Maps, analytics/security tools, communication tools, and recruitment/service partners where required for service delivery.
5. Sharing of Information
We do not sell your personal information. We may share information only when required for service delivery, communication, verification, legal compliance, security, or business operations.
- With employers or recruitment partners when required for job application or recruitment processing.
- With service partners for visa guidance, documentation, attestation, travel coordination, communication, or verification.
- With authorities, embassies, consulates, or government bodies when legally or operationally required.
- With technical service providers who help operate our website, app, email, SMS/OTP, hosting, and security systems.
6. Cookies and Similar Technologies
Our website uses necessary cookies for core operation and may use optional cookies for preferences, analytics, or marketing according to your choices. You can manage cookie choices from our Cookie Policy page or your browser settings.
The Android app may store required local preferences such as selected language, login status, user type, token/session details, and notification checking information to keep the app functioning properly.
7. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure. Passwords should be stored in encrypted/hashed form where applicable, and users should protect OTPs and login details carefully.
However, no website, app, server, email, or internet transmission can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only as long as reasonably necessary for recruitment services, account access, documentation, legal compliance, audit, dispute resolution, security, and business record purposes. Retention periods may vary depending on the type of information and applicable requirements.
9. Your Rights and Choices
Subject to applicable legal and operational limitations, you may request access, correction, update, or deletion of your personal information. You may also choose to stop using the app or website account features.
- You can update certain profile details through your Jobseeker or Associate account where available.
- You can press Logout in the app to end saved login access on that device.
- You can disable app notifications from your device settings.
- You can request account/data deletion or correction by contacting us through the Contact page or support email.
10. Children’s Privacy
Our recruitment and overseas manpower services are intended for adult users and job-related service enquiries. We do not knowingly provide jobseeker recruitment services to children. If we become aware that a child has submitted personal information without proper authorization, we may take steps to delete or restrict such information.
11. External Links
Our website and app may contain links to external websites or services such as Google Play, Google Maps, WhatsApp, email, phone dialer, or third-party partner pages. We are not responsible for the privacy practices or content of external websites and services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, Android app, account features, recruitment services, legal requirements, security practices, or business operations. Updates will be posted on this page with the revised date.
13. Contact Us
For privacy questions, account/data deletion requests, correction requests, app privacy questions, Jobseeker account support, Associate account support, or recruitment data enquiries, please contact us through the Contact page or the communication details shown on our website.